At The Hive, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or make a purchase. By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect different types of information to provide and improve our services to you:

  • Personal Information: When you place an order or register on our website, we may ask for personal information, including but not limited to your name, email address, phone number, shipping address, and payment information.
  • Usage Data: We may collect information about how you access and use our website. This data may include your IP address, browser type, browser version, the pages you visit, the time and date of your visit, and other diagnostic data.
  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to monitor activity on our website and store certain information. Cookies are files with a small amount of data that are sent to your browser from a website and stored on your device. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our website.

2. How We Use Your Information

We use the collected information for various purposes, including:

  • To Process Orders: To process and deliver your orders, manage payments, and communicate with you about your orders.
  • To Improve Our Services: To analyze website usage and improve our products, services, and customer experience.
  • To Communicate With You: To send you updates about your order, promotional offers, newsletters, or other information that may interest you. You can opt out of receiving promotional communications at any time.
  • To Prevent Fraud: To protect our website and users from fraudulent activity and maintain the security of our website.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with third parties only in the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers to perform functions on our behalf, such as processing payments, delivering orders, or analyzing data. These service providers have access to your personal information only to perform these tasks and are obligated to maintain its confidentiality.
  • Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4. Data Security

The security of your personal information is important to us, but no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. We implement a variety of security measures to maintain the safety of your personal information.

5. Retention of Information

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements. When your personal information is no longer required, we will securely delete or anonymize it.

6. Your Rights

You have certain rights regarding your personal information:

  • Access: You have the right to request access to the personal information we hold about you.
  • Correction: You have the right to request correction of any inaccurate or incomplete personal information.
  • Deletion: You have the right to request the deletion of your personal information, subject to certain legal exceptions.
  • Objection: You have the right to object to the processing of your personal information under certain circumstances.

To exercise any of these rights, please contact us at care@thehiveorganic.com.

7. Third-Party Websites

Our website may contain links to third-party websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s website. We strongly advise you to review the Privacy Policy of every website you visit. The Hive has no control over and assumes no responsibility for the content, privacy policies, or practices of any third-party websites or services.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page, and the updated Privacy Policy will take effect immediately upon posting. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our website following the posting of changes constitutes your acceptance of those changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

  • Email: care@thehiveorganic.com
  • Phone: +91 7000369128
  • Address: 310, Kasturba Nagar, Gali No.3, Ratlam – 457001, Madhya Pradesh, INDIA

Thank you for trusting The Hive with your personal information. We are committed to protecting your privacy and ensuring your shopping experience with us is safe and secure.