At The Hive, we are committed to providing a smooth and reliable shopping experience. Here are the details of our shipping and delivery process to ensure you know what to expect when placing an order with us.

Shipping Policy

We aim to process and ship your orders as quickly as possible. All orders are processed within 1-2 business days, excluding weekends and holidays. You will receive a notification once your order has been shipped.

Domestic Shipping

We offer shipping across India. The delivery time for your order depends on your location and the shipping method chosen at checkout. Typically, orders are delivered within 3-7 business days from the date of dispatch.

  • Standard Shipping: Delivery in 3-5 business days.
  • Express Shipping: Delivery in 1-3 business days.

Shipping Charges

Shipping charges are calculated at checkout based on your delivery location and the weight of your order. Occasionally, we offer free shipping promotions or discounts on shipping fees. Be sure to check our website or subscribe to our newsletter for updates on any ongoing offers.

Order Tracking

Once your order has been dispatched, you will receive an email with a tracking number and a link to track your package. You can use this information to monitor the progress of your delivery.

Delivery Issues

If you experience any issues with your delivery, such as a delayed or missing package, please contact our customer support team immediately at care@thehiveorganic.com or call us at +91 7000369128. We will work closely with our shipping partners to resolve any issues as quickly as possible.

Undeliverable Packages

In cases where a package is undeliverable due to incorrect address information or if the recipient is unavailable, the package will be returned to us. If you would like the package to be resent, additional shipping charges may apply. Please ensure that your shipping address and contact information are accurate to avoid any delivery issues.

International Shipping

Currently, we do not offer international shipping. All orders must be delivered to a valid address within India. We apologize for any inconvenience and hope to expand our shipping services in the future.

Contact Us

For any questions or concerns about shipping and delivery, please reach out to us:

  • Email: care@thehiveorganic.com
  • Phone: +91 7000369128
  • Address: 310, Kasturba Nagar, Gali No.3, Ratlam – 457001, Madhya Pradesh, INDIA

Thank you for choosing The Hive! We look forward to providing you with the finest quality honey straight from the hive to your home.