Welcome to The Hive! We are committed to providing you with 100% pure, raw honey directly from the hive to your home. Please carefully read these terms and conditions before using our website or purchasing our products.
1. Acceptance of Terms
By accessing or using our website, or by purchasing our products, you agree to be bound by these Terms and Conditions, including our Privacy Policy. If you do not agree with any part of these terms, you must not use our website or purchase our products.
2. Product Information
The Hive offers pure, unprocessed honey that is free from any additives. The information provided on our website is for general informational purposes only and is not intended to constitute professional advice.
3. Ordering and Payment
All orders placed through our website are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion. Prices are listed in Indian Rupees (INR) and include applicable taxes. Payment must be made at the time of order placement.
4. Shipping and Delivery
We aim to deliver your order within the estimated timeframe provided at checkout. However, delivery times are not guaranteed and may be affected by factors beyond our control. The Hive is not responsible for any delays caused by third-party delivery services.
5. Returns and Refunds
Due to the nature of our product, we do not accept returns or exchanges. If you receive a damaged or defective product, please contact us within 48 hours of receiving your order at care@thehiveorganic.com or call us at +91 7000369128 for assistance. We may request photographic evidence to process your claim.
6. Privacy Policy
We are committed to protecting your privacy. Any personal information collected through our website will be used in accordance with our Privacy Policy. Please refer to our Privacy Policy for more details on how we handle your personal data.
7. Limitation of Liability
The Hive shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use of or the inability to use our website or products. Our liability is limited to the maximum extent permitted by law.
8. Intellectual Property
All content on our website, including text, images, logos, and product descriptions, is the property of The Hive or its content suppliers and is protected by Indian and international copyright laws. Unauthorized use of any content from our website is strictly prohibited.
9. Modifications to Terms and Conditions
The Hive reserves the right to modify these Terms and Conditions at any time without prior notice. Your continued use of the website or purchase of products following any changes constitutes your acceptance of the new Terms and Conditions.
10. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Ratlam, Madhya Pradesh, India.
11. Contact Information
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
- Email: care@thehiveorganic.com
- Phone: +91 7000369128
- Address: 310, Kasturba Nagar, Gali No.3, Ratlam – 457001, Madhya Pradesh, INDIA
Thank you for choosing The Hive! We hope you enjoy our pure and natural honey.